Rackhams Customer Reviews

Independent customer reviews consistently rank Rackhams as an exceptional company, reflecting our commitment to outstanding service and customer care. Our customers regularly share glowing feedback across trusted platforms such as Trustpilot and Google Customer Reviews, praising everything from the ease of shopping to the prompt delivery and quality of our products. These independent reviews provide honest, unbiased insight into the high standards we uphold, and we’re proud to maintain excellent ratings across the board.

To get a sense of the experience we offer, take a look at some of the example reviews we’ve picked out below:

"I've given 5 stars for their excellent customer service. The incorrect item arrived which we were able to return very easily"

Michael

"A very fast delivery and goods well wrapped. Fairly easy assembly and the furniture set looks amazing."

"Never used Rackhams before, but bought a pair of Saucony trainers for a great price that came up in a google search after a local shop didn't have the correct size. They were delivered very quickly, brand new in box. Happy customer. Thanks."

"Have made two orders with Rackmans, both really easy. Products good quality and in excellent condition. Delivered without any hitches by Royal Mail. I will be using this store again and highly recommend."

"Ordered 2 electric toothbrushes and replacement heads. Website easy to navigate. Good prices. Arrived on time. Very happy."

Kathryn B

"Very happy with my purchase . Bar stools look great. Easy to assemble. All parts present. Delivery as promised. Would recommend."

"Very quick delivery, well packaged, good communication, top seller, I recommend"

Paul R

"Ordered a whisky glass with a springer spaniel etched. It is lovely really pleased with it"

"Braun Razor was the best price here compared to other retailers. Delivery was really fast. Very pleased 😀😀😀"

"A very easy non complicated transaction. A1 service. Kept up to date with delivery."

Fred

See more reviews on the Google Customer Reviews website

The Rackhams Promise

A Commitment to excellence

At Rackhams, we pledge the utmost in service and value. We strive to highlight both established luxury brands and unearthed gems, ensuring every purchase is a rewarding discovery.

Customer-centric

Your voice matters. We listen and adapt to your evolving desires, constantly seeking to exceed your expectations.

Effortless indulgence

At Rackhams, we believe that luxury should be effortless. We offer fast and free delivery as standard, making gifting a breeze with exceptional recommendations that take the hassle out of finding the perfect present.

We value our loyal customers and reward them with bespoke offers and exclusive experiences, making for a premium online shopping experience every-time.

Discover the Rackhams difference: Online opulence redefined!

Contact Rackhams

If you’d like any assistance, please feel free to reach out to us using one of the options below. Our dedicated team aims to respond to all enquiries within just four working hours, ensuring you receive the attentive service you deserve.

Sends us an Email

Submit a support ticket

Registered Office Address: Rackhams Retail Ltd, Unit 2, First Avenue, Minworth, B76 1BA

Office Hours: Monday - Friday, 10am - 5pm. We are closed on Weekends and UK Bank Holidays.